Policies

How to Order:

Using our shopping cart: As you browse our product pages, click the "Add to cart." button. When you are done shopping, review the items in your shopping cart, make any necessary changes, and complete the check out. We accept all major credit cards, Visa, MasterCard, AMEX, and Discovery.

Order Status:
If you would like to check the status of an order or have any questions about the status of your order, you can contact us at info@naturallylindy.com.

Order Cancellation:
After you click Place Order button on the "Preview Order" page, your order begins processing immediately. We usually ship in 3 business days, but once the order moves into the shipping process, it cannot be cancelled.

Please submit any cancellation via email to info@naturallylindy.com or call 1.800.363.4325.

Email cancellations must contain the following:
• First name
• Last name
• Order number
• Email address.

This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

If you have changed your mind about the order and it is too late to cancel, be assured that you can return any unwanted items to us after you receive them in accordance with our Returns Policy.

Out of Stock Products:
Just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it.
We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we
will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.

Shipping:
All orders are shipped in 3 business days using Priority/1st class/Ground USPS. Please contact us at 1.800.363.HEAL (1.800.363.4325) if you would like a different shipping method. All international orders will be contacted with more information about shipping costs.

Returns/Exchanges:
30-day, 100% Money Back Guarantee
Shop with the comfort of knowing that your order is backed by a 30-day 100% Money Back Guarantee. If you are not satisfied with a product sold by naturallylindy.com for any reason, you may return it for a full refund (minus the original shipping costs) if returned within 30 days of delivery. There is no re-stocking fee.